Integrated Telecom

We offer a wide range of integrated telecom support systems comprising BSS and OSS offerings to help optimize the overall service provisioning and quality of telecom services.

Our Integrated Telecom Capabilities encompass:

  • Billing CRM and Order Management
  • Billing Migration Programme to LHS System
  • Level 2 and Level 3 support adhering to SLA model
  • Integration of Billing systems with other upstream and downstream systems using products like TIBCO and web services
  • Application Development and Level 2 support for IVR platforms like Avaya, Nortel and Genesys based on hybrid delivery models
  • Integration of Service Assurance systems using HP Openview suite, OM, SM and NNM. Services include development and customization, end-to-end testing, Level 2 and Level 3 support
  • Capability to conceptualize, design and implement network inventory system for GPON network on Java platform
  • Capability to design and implement projects of ARC GIS suite and telecordia network engineer
  • BSS Service Offerings
    • Consulting
      • Enterprise Architecture
      • Product/ Technology/Proposal Evaluation
    • Delivery Services
      • Requirement Management to Solution Testing
      • Independent Validation and Testing
    • Managed Service SLA Based
      • Multiple Services packed together
      • Level 2 and Level 3 support
  • OSS Offerings
    • Consulting
      • Enterprise Architecture
      • Product/ Technology/Proposal Evaluation
      • Transformation Roadmap
    • Delivery Services
      • Requirement Management to Solution Testing
      • ndependent Validation and Testing
    • Managed Service SLA Based
      • Multiple Services packed together
      • Level 2 and Level 3 support